Privacy notice
ClipMap is a clipping service for streamers. This notice says what we collect, why, and what you can ask us to do. Questions: [email protected].
What we collect
- Your answer to an invite. If you open an invite link, we store that the link was opened, your Yes or No, and the time. Nothing else is collected on that page.
- Two small cookies that remember your invite and whether the site is unlocked for you. They are needed for the site to work. We use no advertising or analytics cookies and no tracking pixels.
- Access requests from our home page: the name, email, channel link, platform, viewer range, referral and note you type in, plus the time. Kept up to 12 months, then deleted automatically. Spam protection briefly counts requests per network address (kept 2 hours).
- What you send us: emails and messages, and, if you become a client, your name, contact details, channel names and billing details.
- Public stream content and public profile information (channel name, public stats, public clips) that we use to find moments and prepare clips.
- Payments are handled by our payment processor; we do not see or store full card numbers. [OPEN: processor named once live]
Why we use it
- To show you your pitch and the site, to make and deliver clips, to bill for paid work, to answer you, and to keep the service secure.
- We do not sell or rent personal information, and we do not use it for advertising.
Who processes it
We use service providers to run the site and store files (Cloudflare, United States), to process payments, and AI tools to help find and edit moments. They act on our instructions. We may disclose information if the law requires it.
How long we keep it
Invite records: up to 12 months, or until you ask us to delete them. Client records: for the length of the service plus what tax and accounting law requires. Source footage: deleted after clips are delivered unless you ask us to keep it. Finished clips: kept for your account until you ask us to delete them.
Your choices and rights
You can ask us what we hold about you, to correct it, or to delete it, by emailing [email protected]. We answer within 30 days. Depending on where you live (for example California, the EU or the UK) you may have further rights, including to object or to complain to a regulator; we honour them. [OPEN: legal review of state and international rules]
Children
This service is for streamers aged 18 and over. We do not knowingly collect information from anyone under 13, and we will delete it if we learn we have.
Changes
If this notice changes in a meaningful way we will update the date above and tell clients directly.